Cancellation Policy / Terms
You will receive a full refund if we are unable to confirm your booking. There is no service charge for any cancellation of a confirmed booking outside of 48 hours (72 hours for some activities & groups of 6+ or 7 days notice for parties of 8+). No refund for cancellations made less than 48 hours before the activity (72 hours for some activities & groups of 6+ or 7 days notice for parties of 8+). A full refund will be given if any activity is cancelled by the vendor. There are no refunds on lei greetings for flights that you are not on, but we will make every effort to make sure you receive the leis on another flight or to your hotel as long as you call us with the new flight info. You understand that it is your responsibility to review the voucher and to contact Hawaii Discount if any information is incorrect or to make any changes. By clicking submit, you agree that Hawaii Discount may contact you via cell/phone or email for information on any changes in a tour or activity due to cancellation due to weather or reasons unforeseen by the vendor (ex: mechanical problems). A full refund will be given for any weather cancellation and you have the right to reschedule or choose a full refund. If you would like to make any changes outside the tour or activity time please call 866-482-9775. Hawaii Discount will make every effort to change a tour or activity within the cancellation time, but if it is within the cancel policy, it is up to the individual activity vendor.